Production & Terms
Revised Sept. 12, 2018
- School Mate® Publishing, hereinafter referred to as the Company, agrees to publish one combined original, custom hardcover classroom book in accordance with information furnished on the order form. The person submitting the order, hereinafter referred to as the Customer, agrees to furnish all material to be published in the Customer’s classroom book. Customers must be at least 18 years of age. The Customer specifically representing the submitting organization is fully authorized to sign our application as agent on behalf of the organization.
- A submitted order constitutes a binding contract between the Company and the Customer, and no other parties. No other statements or oral agreements are binding. The Company reserves the right to accept or reject all student publishing orders, deny free classroom book, or cancel any order already in production if requirements are not met, or for just cause. Books must include work from students, hereinafter referred to as Contributors, and are intended for parents to purchase for their child. If a book is made to be given to one or a few individuals with no intention for sales, then the Company reserves the right to deny the order. Examples of disqualified books include yearbooks, get-well books, and teacher gifts.
- The parties agree that the validity, construction, and performance of this Contract shall be governed by the laws of the State of Nebraska. The Customer hereby irrevocably submits generally and unconditionally to the jurisdiction of any court of competent jurisdiction in Nebraska for any dispute concerning or related to the Contract. Customer further agrees that any action arising from the terms of this Contract shall be filed exclusively in a court of competent jurisdiction in Nebraska. The Customer further consents to venue in Nebraska and waives any rights to challenge venue in Nebraska.
- The Company may modify these terms and conditions as needed.
- Orders are not accepted from Alaska, Hawaii, APO, FPO, USA territories, or other international locations.
- Prepayment is required to purchase books. Any persons buying books, hereinafter referred to as the Purchaser, can make payment by Visa®, MasterCard®, Discover®, check, cash, or money order. Credit card orders placed online will be charged immediately. If an order is lost in transit which contains cash, the Company is not liable for lost cash reimbursement.
- If credit cards or checks are declined, the Company will contact the Purchaser to procure payment, but reserves the right to not fulfill Purchaser’s order. If Purchaser cancels order, Purchaser will be liable for any actual costs in preparation or production of order.
- Prices are based on USA currency for a book with 70 pages or fewer. The Company reserves the right to deny orders for books with more than 70 pages or charge extra fees.
- The Company reserves the right to change prices at its discretion. Prices will be posted on the website.
- The Purchaser must contact the Company within 7 days of receiving a credit card statement if he/she disputes any of the Company’s charges, or such dispute will be deemed waived. If the Company does not receive payment from the Purchaser’s credit card issuer or its agent, Purchaser agrees to pay all amounts due to the Company.
- Accounts 30 days past due are considered overdue and are charged 1.33% interest per month (16% per annum). If collection services are needed to collect, the Purchaser is liable for any fees incurred.
- Normal production time is estimated at 10–15 BUSINESS DAYS (2–3 weeks) from the day after the Company receives the Customer’s complete order to the day the Customer’s order is shipped. Shipping time must be allowed once order leaves the plant (see below). The Company is not in production on weekends, holidays, or during a two-week plant shutdown in late December. See below for peak season deadlines.
- The Company reserves the right to adjust production schedules due to heavy seasonal demands, shortages, strikes, fire, energy failure, equipment breakdown, supplier or carrier delays, or any other reasonable causes whatsoever.
- The Company is not responsible for delays beyond the Company’s control.
|Send Order By:
||Receive Order By:
|Sept. 21, 2018
||Oct. 26, 2018
|* Nov. 2
|* Nov. 9
|* Nov. 16
||Jan. 4, 2019
|Jan. 4, 2019
|Send Order By:
||Receive Order By:
|Feb. 15, 2019
||Mar. 22, 2019
|* Mar. 29
|* Apr. 5
|* Apr. 12
|* Apr. 19
|* Apr. 26
|* May 3
|* May 10
- * Peak seasons are Christmas and end of the school year. We will require full production time. Please send your order based on when you want to receive your order.
- Note: Our plant is closed Memorial Day, Independence Day, Labor Day, Thanksgiving (2 days) and from Dec. 21, 2018 to Jan. 2, 2019.
Shipping, Damage, & Defects
- Orders will be shipped to a single address via UPS ground; allow 2–5 business days for shipping time. The Company reserves the right to deny customer-specified carriers or accounts.
- If order is returned to the Company because no one was available to receive the shipment, or if freight is rerouted, the Customer is liable for any additional freight charges. The Company is not responsible for misdirected packages, delays caused by the shipper, or delays in shipping or receipt of order due to strikes, shortages, heavy seasonal demand, or any other reasonable causes beyond the Company’s control.
- Visible damage must be noted on the delivery receipt before signing and reported to the carrier immediately. The Customer MUST SAVE both the damaged books and the carton(s) in which they were delivered for possible inspection by the carrier. Damage is the responsibility of the carrier. If necessary, the Company will help with a claim. Contact us for assistance.
- Concealed damage must be reported to the carrier within 7 days of receipt.
- Defective books, not due to shipping damage, must be reported to the Company within 7 days of receipt. The Company reserves the right to repair, replace, or credit defective classroom books.
Errors & Corrections
- The Company provides guidelines in the Step-By-Step Publishing Guide (PDF) and Checklist (PDF). If the Customer does not follow guidelines, submits material inadequately, or misses errors, then errors or poor print quality are not the Company’s fault. This includes content too close to the binding or trim edges, typos, grammatical errors, unfinished text, colors not appearing or reproducing accurately (e.g., neon colors cannot be reproduced), or any other text or image errors. The Customer has final responsibility to proof and fix content before sending the order.
- The Company provides guidelines in the Digital Photo Specifications (PDF) for best quality photos for classroom book covers and does not alter any submitted photos. The Customer is responsible for resolution, clarity, and color management of all images. Enlarging an image will reduce resolution. The Company does not lighten photos to match what is seen on a backlit screen.
- The Company does not proof, edit, spell-check, move, or change the book content in any way. Book content cannot be edited once an order has been submitted.
- The Company reserves the right to use its judgment on cover and pages if content is out of order or instructions are not clear.
- The Company endeavors to keep the Customer’s classroom books as consistent as possible from one book to another. Each classroom book ordered may have slight differences in color. Any color variations are considered normal (not a manufacturing defect) and do not qualify for corrections or discounts.
- Classroom books are a custom-made product and cannot be returned for any reason.
- The Company has the right to maintain electronic classroom book files in order to replace any defective books.
- See Shipping above for information about damaged or defective books.
- The Customer represents and warrants that: (i) book content does not violate any copyrights or trademarks or the privacy rights, publicity rights, or other rights of any person or entity. This includes, but is not limited to, comic and cartoon characters, professional sports photos and logos, and (ii) you own or otherwise have the right or permission to provide content to be printed in the book.
- The Company has the right (but not the obligation), to review any book content before it goes into production. If book content violates this agreement or creates liability for the Company, the order will be placed on hold until the content in question is changed or removed. The Company processes thousands of orders and cannot be responsible for finding all content in violation. If material is printed that violates this agreement, the Company is not liable. The Customer is solely liable for any and all book content.
- The Company holds the copyright on its stock back cover designs. The Company makes no claim to copyright on Contributors' content submitted for inclusion in the book.
- The Customer agrees to not violate any copyrights or trademarks owned by the Company. This includes unauthorized use of the Company’s name, logo, or other website content, or reprinting Customer’s classroom book by another company, person, or entity. The Customer agrees to all terms of the Company’s Copyright & Trademark policy.
- The Company’s name, logo and web address will be included in every book produced.
- The Company does not return original book material from Contributors, e.g., artwork or writings. Original material is not saved.
- The Customer shall defend, indemnify, and hold the Company, its subsidiaries, and its authorized representatives harmless against all claims, suits, costs, damages, judgments, attorney fees, license fees, settlements, or expenses incurred, claimed, obtained, or sustained by third parties, whether for intellectual property infringement (including copyright and trademark infringement), dilution, misappropriation, or otherwise because of the manufacture, use, marketing, or sale of the classroom books.
- The Customer agrees to, at the Customer’s own expense, promptly defend and continue the defense of any such claim, demand, action, or proceeding that may be brought against the Company, provided that the Company shall promptly notify the Customer with respect thereto and provided further that the Company shall give to the Customer such reasonable time as the exigencies of the situation may permit in which to undertake and continue the defense thereof.